Delivery & Returns

Christmas & New Year Delivery Schedule

Last Orders for Delivery Before Christmas: 20th December 2022
Last Dispatch Day Before Christmas: 21st December 2022
All Orders Placed Between: 21st December 2022-3rd January 2023
Will Be Dispatched Between: 4th-5th January 2023
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Postcode Exceptions:
CH1-3, CH34, CH65-66, CH70, CH88 CW1-12, CW98 DE4, DE6, DE45 DN9, DN15-21, DN31-41 EH1-46, EH52-53, EH77, EH91, EH95, EH99 HD1-9 HG1-3, HG5 HX1-7 KY1-7, KY11-12, KY99 LN1-13 LS1-29, LS88, LS98-99 M20-23, M31, M33, M90 NE9, NE11, NE15-19, NE21, NE43-49, NE61-71 PE11, PE20-25 S70-72, S75 SK7-12, SK17, SK22-23 ST1-21, ST55 SY1-5, SY13-14, SY99 TD2-5, TD10-15 WA1-2, WA4-7, WA13-16, WA55 WF1-14, WF16-17, WF90 YO8
Last Orders for Delivery Before Christmas: 18th December 2022
Last Dispatch Day Before Christmas: 19th December 2022
All Orders Placed Between: 19th December 2022-3rd January 2023
Will Be Dispatched Between: 4th-5th January 2023

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Delivery & Collection Timeframes

To qualify for delivery, minimum order value is £25.

Type Price Collection/Delivery Time 
Standard Delivery* (min. order £25.00-£49.99) £6.99 1-3 Working Days (orders before 12pm)
Standard Delivery* (Orders £50+) FREE 1-3 Working Days (orders before 12pm)

 

*Please note that Public Holidays may affect the delivery schedule

**Scottish Highlands & Northern Ireland are excluded from free shipping. Additional charges to these locations may apply based on total weight of order.

 

Terms & Conditions

All orders are subject to availability and products that are out of stock will be refunded, unless replaced with other items if confirmed by you. If a product on your order is out of stock, we will advise the same working day and ask if you would like to either; replace with any other products of the same value, or if you would like a refund. If we do not receive a response within 24 hours, we will issue a refund - this may incur an additional day to your delivery.

You are responsible for making suitable arrangements to receive your delivery and giving us appropriate instructions. In the event that your delivery is stolen from your doorstep or damaged while there, we cannot accept liability.

If we are unable to deliver to you, or have to deliver late, for reasons beyond our control, for example adverse weather conditions, strike actions, vehicle breakdown, traffic congestion or supplier failure, we cannot accept liability for any inconvenience or loss that this causes. (We obviously hope this will never be the case!)

You must inspect the Products as soon as possible after delivery and notify us the day of receiving the goods if you find any defects, by calling us, emailing us or writing to us at sales@continofoods.com. Please supply us with any supporting evidence such as photos and specific product details when informing us. We will refund you for defective products, provided we receive sufficient photographic/video evidence. (Local customers may be offered replacements where possible).
The ownership of the Products ordered on our site will only pass to you when we receive full payment of all sums due in respect of the Products, including the delivery charges.